Customers are strictly requested to inspect and check the parcel in the presence of the delivery agent upon receiving it.
1. Delivery & Parcel Inspection
Customers are strictly requested to inspect and check the parcel in the presence of the delivery agent upon receiving it.
If you find any defect, wrong sizing, or discrepancy with your original order, notify us immediately while the delivery agent is present and return the parcel back to the delivery agent.
2. Return & Exchange Process
If an issue is reported in the presence of the delivery agent, we will accept the return hassle-free and arrange a fast Exchange to send the replacement product to your address.
Returns or exchanges requested after the delivery agent has left will not be accepted for physical damage, tearing, or missing items.
3. Exchange Conditions
The item must be unworn, unwashed, and in its original condition with all brand tags and packaging intact.
